Effective communication is the backbone of any successful organization, and for CEOs, what they say and how often they say it plays a crucial role in shaping understanding and alignment among employees.
According to Ernest De-Graft Egyir, CEO advisor and Founding CEO of Chief Executives Network Ghana, consistent communication reduces confusion and accelerates execution. Egyir, who convenes the Ghana CEO Summit and served on Ghana’s Economic Dialogue Planning Committee, outlines key strategies for CEOs to improve their communication.
Firstly, CEOs should clarify core messages, focusing on priorities and expectations. Communicating frequently is also essential, as repetition drives clarity. Aligning leadership messaging to ensure leaders speak with one voice is vital, and using multiple channels such as town halls, memos, and informal check-ins can help reach all employees. Lastly, listening actively to feedback reveals gaps in understanding.
In terms of CEO leadership actions, hosting monthly CEO communications, briefing executives before major announcements, and encouraging upward feedback are recommended. A simple yet effective actionable tip is to ask three employees what the company’s top priorities are to check for alignment.
Clear communication improves focus, trust, and performance. By following these strategies and actions, CEOs can enhance their communication and ultimately drive their organization’s success.
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